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Shipping

 📦 We ship Pikkii products all over the world! 

Orders placed before 1pm (UK time) will be shipped out the same day from our UK warehouse. Orders placed on weekends or UK public holidays will be shipped the next business day.

Below you will find more information for shipping to you 👇

Delivery Options

UK Standard Delivery - £2.99 (Or totally FREE for orders over £30)

Orders sent using our Standard Service are usually delivered by your Royal Mail postie. It should be in your hands within 3-5 business days. Depending on what you've ordered, it may or may not need to be signed for.

If your order is too large or too heavy to go via Royal Mail, we may send this via a different courier (DPD for example). This will need a signature. 

Next Day Courier - £5.99

Orders should be placed by 1pm (UK time) to ensure delivery the next working day

Orders sent using our Next Day Service are usually delivered by DPD.

This should be delivered to you on the next business day if your order was placed before 1pm on any business day. 

If you leave your mobile number when ordering, DPD should send you a delivery time slot so you know when to expect your order. 

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Made to order items: Please allow up to an additional 5 business days for made to order items to be produced and packed ready for delivery

Where possible we will despatch orders to offshore locations and the Highlands using Royal Mail and various Courier options.

Please be aware that some larger/heavier products and orders can incur additional charges.

Your delivery options will be displayed on the checkout page and will be worked out depending on your shopping basket.

Made to order items: Please allow up to an additional 5 business days for made to order items to be produced and packed ready for delivery

Bonjour, Hola, Howdy, Ciao!

We have a variety delivery options to get your goods from our small island to yours.

International shipping is carefully calculated on the weight, size and value of your order, so the options can vary depending on what you have purchased.

The simplest way to see is to head through to the checkout and enter your delivery address/country; we’ll automatically show you the available options you have. Don’t worry, you won’t be charged.

Your order will be shipped with either Royal Mail, DPD or DHL depending on the items in your cart and your location.

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Import duty and taxes

Note:If you live outside of the EU you may be liable to import duty or taxes for your country. This isn’t always the case, and is totally out of our control. Our orders are shipped from the UK. Please check before ordering

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Made to order items: Please allow up to an additional 5 business days for made to order items to be produced and packed ready for delivery

Returns

We work super hard to make sure everything is perfect for you, but if you’re unlucky enough to receive a faulty product or you’ve simply changed your mind, no drama. We’ll try to make it as easy as we can for you. 

Please contact us before returning your items. Simply drop us an email at hi@pikkii.com with your order number and reason for your return request and we'll be happy to help.

You'll need to fill out our returns label and return it to us within 30 days of purchase. Please ensure it's packed perfectly to avoid damage.

Returned items must be in their original packaging and in a resalable condition.

Refunds will be issued within 7 days of receipt of the returned goods. We're only able to reimburse the shipping costs if the items we sent were damaged, faulty or incorrect.

Please hold onto your postage receipt until we've confirmed receipt of your items. 

We work super hard to make sure everything is perfect for you, but if you’re unlucky enough to receive a faulty product or you’ve simply changed your mind, no drama. We’ll try to make it as easy as we can for you. 

Please contact us before returning your items. Simply drop us an email at hi@pikkii.com with your order number and reason for your return request and we'll be happy to help.

You'll need to fill out our returns label and return it to us within 30 days of purchase. Please ensure it's packed perfectly to avoid damage.

Returned items must be in their original packaging and in a resalable condition.

Refunds will be issued within 7 days of receipt of the returned goods. We're only able to reimburse the shipping costs if the items we sent were damaged, faulty or incorrect.

Please hold onto your postage receipt until we've confirmed receipt of your items. 

Holiday Shipping Dates

Check back soon for holiday shipping info

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